Accountability, not handoffs
Fewer vendors means fewer seams. One team owns the whole building, so when something needs attention there is no finger pointing, just a clear owner and a faster fix.
About
When one accountable partner owns building systems, environmental services, IT, and grounds, problems do not fall between vendors.
Fewer vendors means fewer seams. One team owns the whole building, so when something needs attention there is no finger pointing, just a clear owner and a faster fix.
We live and work here. When a critical system falters at 2 a.m., the person who answers knows your building and can be on site fast. That is the difference between a vendor and a neighbor.
Response, day or night
Accountable partner
Systems, self performed
Owned in Gillette